Did you receive poor/little advice on finance options? Were you made aware that you were paying for the commissions paid to the Dealership by the Finance Provider? If you were not provided different finance options to find the right fit for you – often resulting in you paying more than you should have or if you encountered unexpected charges at the end of the finance, or if you fell in payment difficulties as the finance was unaffordable, you might be able to claim compensation.

If the car dealership did not disclose that they were receiving a commission for arranging your finance agreement with the finance provider you could be entitled to compensation. This is known as a ‘Section 140’ claim. Both the Dealership and Finance Provider were obligated to be transparent and inform you of the commissions being paid – and it was actually you who was paying this by the way they applied the interest rate.